Lifeline Services

About Lifeline Telephone Service

Lifeline provides a discount on monthly service  for eligible low-income subscribers. Subscribers may receive a Lifeline discount on either a wireline or a wireless service, but may not receive a discount on both services at the same time. Lifeline also supports broadband and broadband-voice bundles. FCC rules prohibit more than one Lifeline service per household.

Lifeline is available to eligible low-income subscribers in every state.

To participate in the program, subscribers must either have an income that is at or below 135% of the federal Poverty Guidelines  or participate in certain assistance programs. You can see if you are eligible with the Lifeline Eligibility Pre-Screening Tool on the Universal Service Administrative website at .

Following is a list of assistance programs that qualify a participant for Lifeline:

  • Medicaid
  • Supplemental Nutrition Assistance Program  (Food Stamps or SNAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance  (FPHA – Section 8)
  • Veterans Pension and Survivors Benefit