MIDTEL provides seasonal services to our residential and business customers. A Seasonal Plan allow you to put your Internet, Phone, and Cable TV services on “vacation” while you are away and easily restore them upon returning. You can only enroll in this plan once every 12 months, and you must contact us BEFORE you leave.
For the Seasonal Period, you can choose to either keep the equipment at your location, or to return it to us. If you choose to keep the equipment for the seasonal period, you must unplug the power to all equipment, including WiFi Routers and Set Top Boxes. Upon returning, if the equipment is not operational due to negligence, there may be a charge. You are responsible for all charges billed through the disconnect date.
Since every customer’s seasonal behaviors are unique, please call us at 518.827.5211 to discuss your options and rates.