For MIDTEL subscribers who have TV sets that do not have a Set-Top Box or DVR, it is important that you understand how to rescan your TV to have the most recent channel information. Please view the attached Quick Guide to assist you in rescanning your TV.
Display MIDTEL’s TV Rescan GuideOur Internet Help Desk is open 24 hours a day and 7 days a week and can be reached at:
518.296.HELP (4357) or 877.435.7966 (Toll-Free) or via chat: Support