Why can’t I see all of my channels when I view the channel list?

To correct this problem, follow the steps below:

  • Hit TIVO button on your remote, hit left arrow to go to menu
  • Hit the OK or Select button and go to the Settings menu
  • Scroll down to Channel settings and hit the OK or Select button
  • Click on Channel list and scroll down the list of channels
  • Make sure that all the channels you subscribe to have a check mark next to them
  • When done hit the Back button to return to TV viewing

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518.296.HELP (4357) or 877.435.7966 (Toll-Free) or via chat:    Support