Yes. While MIDTEL provides a WiFi router with your internet service, you do have the option of deploying your own. You will need a PPPOE compatible router to connect to the MIDTEL service. Please contact the MIDTEL office to obtain a PPPOE user name and password during normal business hours. (M-F 8AM-12PM and 1PM-5PM EST)
For other issues our Internet Help Desk is open 24 hours a day and 7 days a week and can be reached at:
518.296.HELP (4357) or 877.435.7966 (Toll-Free) or via chat: Support
