Yes. The best way to do this is by setting your router’s Internet/WAN connection to connect over PPPoE (Point to Point Protocol over Ethernet). Enter the MIDTEL provided username and password to use PPPoE, use your MIDTEL email address/username. Note, the PPPoE setup will not work with the Best Data family of DSL modems. If you are having a problem, please contact support.
Our Internet Help Desk is 0pen 24 hours a day and 7 days a week and can be reached at: 518.296.HELP (4357), otherwise you can contact us at 518.827.5211 or by email.